Shipping & Delivery Policies
General Information : All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment, or with your consent, we will source the product and ship it as soon as it becomes available. Please remember to forward your “receipt” with the order number and the secret answer to the email money transfer so we accept the transfer and ship the product out as soon as possible.
You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. So basically, if you don’t like it we will take it back, AS LONG AS, it is in a good condition or state. If we send you exactly what you ordered you will have to pay to return it. If you want to exchange it in most cases we will pay to return the exchange to you.
Refunds aren’t immediate they take time to process it probably will not take a full month however, it also won’t be 24 hours. Thanks for understanding, we really appreciate your business!
Items offered on our website are only available for delivery and to adults over the age of 18. We ship all packages through UPS, USPS, FEDEX prepaid delivery service. All orders are vacuum sealed and discreetly packaged.
Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be use as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within two business days of the date of your order. Business day mean Monday to Friday, except public holidays. Please note we do not ship on Sunday. Date of delivery may vary due to shipping practices, delivery location, method of delivery, and the items ordered. Products can be also be deliver in separate shipments.
We ship all our products in airline, smell-proof, Double vacuum-sealed bags. Your order will arrive in a discreet, unmarked UPS, USPS, FedEx package. Your real address and name must be on the package to ensure proper delivery.
Shipping to major centers 1-3 days, and rural locations 3-5 or 5-7 days. *Times may vary depending on UPS, USPS, FedEx Post Damaged or Lost Items in Transport: If there is any damage to the packaging on delivery, contact us immediately at email@example.com.